We are independently owned, offering great ways to save with personalized service while shopping instore and online. We realize the challenges of shopping online and are here to assist you with any questions you may have. The benefits of shopping online is having it delivered to you= more time with your horse.
Points Reward Program If you are going to buy for you and your horse, why not join a points program where you get 1 points for every dollar spent and can redeem points to save on your purchases. From time to time ,we may have promotions for you to increase your point balance so you can reach a reward level faster. You earn 250 points just for signing up so you can take $10 off your first purchase. NEW!!! members can now earn VIP status, bonus points will be added to your account. Sponsoring Clubs/Organizations Look out for our name when attending Horse related events we may have sponsored,they will have gift certificates for you to redeem off your purchase. Monthly Newsletter Don't miss out on the deals,new product arrivals and contests,sign up for our newsletter and have our offers delivered straight to your inbox. If you don't receive a newsletter check your junk or spam folder, sometimes they find their way in there. FaceBook We have a Facebook business page to follow and a Facebook group to join, another great way to keep in touch. Special Orders If we do not have what you are looking for in stock, we will bring it in for you, providing that it is available from one our suppliers. We may use our discretion and require payment upfront prior to ordering and some special orders may not be refunded or exchanged. We may only be able to special order when our next scheduled order is going out. We will let you know prior to placing the order. We Ship anywhere in Canada Your order will arrive by Canada Post, depending on your location,usually between 2 to 5 business days. You will receive a conformation email that your order is being shipped along with a tracking number to check the progress of the delivery Satisfaction Guarantee The products ordered from our website are exactly what you will receive, we strive to offer quality at great prices. We will exchange or refund any item,please check our refund policy for details
What Happens after I place an order?
You will receive a confirmation by email "thank you for your order" We will pack it up and once we create a shipping label, you will receive a confirmation that your order is on it's way. Order will ship out next business day
I don't feel safe shopping on line, are there other options to order from you?
Our website is encrypted with an ssl certificate which means you will be directed to a https page where your information is protected. OR You can call in an order with a credit card card. We will ask for name,address and email address (for you to receive tracking number for your order) That will also be your receipt/confirmation of purchase
How can I tell by a picture if it will fit?
If our product does not describe measurements accurately, please contact us and we will give specific measurements you are looking for and will do our best to help you decide what size to choose.